
Chapter 2: Troubleshooting Guidelines
2-2 Troubleshooting Guide
Figure 2-1. Troubleshooting Flowchart (Sheet 1 of 2)
CATEGORY OF PROBLEMS (CHAPTERS 3 THROUGH 9)
WAS
THE PROBLEM
IDENTIFIED TO A
CATEGORY?
B
DEVELOP THEORIES
ABOUT THE PROBLEM
IDENTIFY PROBLEM
& NOTIFY USERS OF
THE PROBLEM
VERIFY THAT THERE
IS A PROBLEM
TAKE INTO ACCOUNT
NEW INFORMATION
AND CHANGES IN
THE NETWORK
IMPLEMENT AND
DOCUMENT THE
REPAIRS
DO
THEORIES CHECK
OUT ?
NO
YES
NO
YES
DOES
LACK OF TIME
OR SEVERITY OF PRO-
BLEM DICTATE
OUTSIDE
HELP?
YES
WAS
THE PROBLEM
IDENTIFIED TO A
CATEGORY?
NO
NO
A
YES
FINISH
START
REFER TO
SECTION 2.1
REFER TO
SECTION 2.2
CHAPTER : 3456789
(REFER TO APPENDIX B)
CALL CABLETRON
TECHNICAL SUPPORT
REFER TO
SECTION 2.5
C
C
REFER TO
SECTION 2.3
REFER TO
SECTION 2.4
BOOTING DNI ROUTING
FDDI ETHERNET TERMINAL
SERVER
TOKEN
RING
1930-02
To Sheet 2
Komentarze do niniejszej Instrukcji